Privacy & Data Protection

At BillyBets Casino, we take your privacy seriously. This Privacy Policy explains what information we collect when you use our website and services, how we use it, and the steps we take to protect it. It also explains the choices you may have about your personal information.

Information We Collect

Personal data

When you create or manage an account, we may collect your name, date of birth, address, contact details, and account preferences. If identity verification is required, we may also request documents or other information needed to confirm your identity and keep your account secure.

Technical data

We may collect information about the device and browser you use, your IP address, pages you visit, and how you interact with our website. This helps us maintain the site, identify technical issues, and protect accounts from unauthorized access.

Transactional data

We keep records of deposits, withdrawals, payment methods, and account activity. Payment providers may process additional financial details under their own privacy policies. We collect and retain the information needed to administer transactions and respond to payment questions.

How We Use Your Information

We use your information to provide and manage your account, process transactions, verify identity where needed, respond to support requests, and maintain the security of our services. We may also use account and website activity to troubleshoot problems, improve how our services work, and meet applicable legal obligations. Where we send optional communications, you can manage your preferences through the options available to you.

How We Protect Your Data

We use reasonable technical and organizational measures to protect personal information against unauthorized access, loss, or misuse. Access to information is limited to people and service providers who need it for their work. No online service can guarantee complete security, so we also encourage you to use a strong password and keep your sign-in details private.

Cookies and Tracking Technologies

We use cookies and similar technologies to keep the website working, remember settings, understand site usage, and support account security. Some cookies may be set by third-party providers whose services are used on the site. You can manage cookies through your browser settings, although disabling certain cookies may affect how the website functions.

Your Privacy Rights

You may ask to access the personal information we hold about you or request a correction if it is inaccurate. You may also request deletion of your information. We will review requests in line with applicable requirements; some records may need to be retained for account security, transactions, dispute handling, or legal reasons. You can contact our support team to make a privacy request or ask a question about your data.

Information Sharing

We may share information with payment processors, identity verification services, website and hosting providers, and other third parties that help us operate our services. We may also disclose information when required by law or when needed to protect our users and services. Third parties receive information relevant to the service they provide, subject to appropriate safeguards.

Updates to This Policy

We may update this Privacy Policy as our services or privacy practices change. The current version will be posted on this page. We encourage you to review it from time to time so you understand how we handle your information.